Privacy Policy

1. Introduction

Welcome to the NGMA Bot and Dashboard ("Service"), provided by the NGMA Bot Team ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and handle your data when you use our bot and web dashboard services.

2. Information We Collect

To provide our services, we collect the following types of information:

• Account Information: Your Discord User ID, Username, Avatar, and Discriminator (via Discord OAuth2).
• Linked Accounts: Your Roblox User ID, Username, and Avatar (when you link your Roblox account).
• Operational Data: Content you submit, such as support tickets, server configurations, moderation logs, and command usage.
• Usage Data: Timestamps of your logins and activity logs within the panel (e.g., settings updated, commands run).

3. How We Use Your Information

We use your data solely for:

• Authentication: Verifying your identity and eligibility to manage specific Discord servers.
• Service Functionality: Processing tickets, managing roles, and executing requested bot commands.
• Security: Monitoring for unauthorized access and maintaining the integrity of our systems.
• Communication: Sending you notifications via Discord DMs regarding your requests (e.g., ticket updates).

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We access your data only to provide the Service. Your data is accessible to:

• Bot Administrators: The core development team of NGMA Bot for maintenance and troubleshooting.
• Service Providers: Third-party services that host our infrastructure (e.g., Google Firebase, Discord API, Roblox API).

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. You may request the deletion of your data by contacting our support team.

6. Cookies and Tracking

We use essential session cookies to maintain your login state. These cookies are strictly necessary for the operation of the Dashboard and do not track your activity on third-party sites.

7. Your Rights

Depending on your location (e.g., under GDPR), you may have rights regarding your personal data, including the right to access, correct, or delete your personal information. To exercise these rights, please contact our support team.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Support Server.